Cancellation & Refund Policy
June 19, 2026 2026-06-19 23:29Cancellation & Refund Policy
Cancellation &
Refund Policy
At a Glance
Overview
This Cancellation and Refund Policy ("Policy") explains how RASOHAM Academy, a sole proprietorship based in Chennai, Tamil Nadu, India ("RASOHAM Academy", "We", "Us", "Our"), handles cancellations and refund requests for our programmes.
This Policy applies to all programmes offered under the RASOHAM Academy umbrella — including NATYA Yoga certification courses, NATYATHON, Bharatanatyam classes, Tai Chi classes, Art & Wellness sessions, and workshops.
By enrolling in any RASOHAM Academy programme, you confirm that you have read, understood, and agreed to the terms of this Policy.
Certification Courses
This section applies to all NATYA Yoga certification tracks offered by RASOHAM Academy — Body Alignment Coach, Breathwork Coach, Mind Mastery Coach, Integrated Wellness Coach, Master Coach — and to the NATYATHON programme.
Cancellation by you — within 14 days:
- Submit your cancellation request in writing to academy@rasoham.org within 14 calendar days of the course start date
- A full refund will be processed to your original payment method within 7 working days of the confirmed cancellation
- The 14-day window is counted from the date the course officially begins, regardless of the date of your enrolment or payment
Cancellation by you — after 14 days:
- After the 14-day window has closed, the course fee is non-refundable as a general rule
- Exceptions may be considered at the sole discretion of RASOHAM Academy in cases of serious personal medical emergencies or other documented exceptional circumstances
- To request an exception, write to academy@rasoham.org with relevant supporting documentation. RASOHAM Academy will review the request and communicate a decision within 10 working days
- The decision of RASOHAM Academy in all such matters is final
Workshops
This section applies to all standalone workshops offered by RASOHAM Academy — including single-day, weekend, and short-duration intensive workshops in dance, arts, wellness, and related disciplines.
- Workshop fees are collected to secure your seat and cover programme costs that are committed in advance
- If you are unable to attend a workshop you have enrolled for, your seat cannot be transferred to another individual or held over for a future workshop
- No partial refunds are offered for workshops attended in part
We encourage you to confirm your availability before enrolling for a workshop. If you have specific concerns, write to us at academy@rasoham.org before completing your enrolment.
Ongoing Classes & Art & Wellness Sessions
This section applies to all ongoing, term-based, or batch classes offered by RASOHAM Academy — including Bharatanatyam classes, Tai Chi classes, and all Art & Wellness sessions.
Missed sessions:
- If you miss a class or session, you may attend the next scheduled session of the same batch at no additional charge
- Where batch schedules permit, a compensation class may be arranged at the discretion of the faculty
- There is no notice period required to inform us of an absence, though we appreciate communication where possible
Refunds for classes:
- Class fees are generally non-refundable
- Refund requests will be considered only in exceptional circumstances — such as a prolonged medical condition, relocation, or other serious life events that make continued participation impossible
- To request a refund, write to academy@rasoham.org with a brief explanation and any supporting documents where relevant
- Each request is reviewed individually. The decision of RASOHAM Academy is final
- Where a refund is approved, only the proportional fee for sessions not yet attended may be considered for refund, at RASOHAM Academy's discretion
Cancellation by RASOHAM Academy
In the event that RASOHAM Academy cancels a course, workshop, or class due to unforeseen circumstances — including but not limited to insufficient enrolment, faculty unavailability, or force majeure events — the following applies:
- Enrolled students will be notified promptly via email and/or phone
- Students will be offered the choice of a full refund or a transfer of their enrolment to the next available batch or equivalent programme
- Refunds in such cases will be processed within 7 working days of the cancellation notice
- RASOHAM Academy will not be liable for any consequential costs or losses arising from a programme cancellation
Refund Process
All approved refunds follow the process below.
Email academy@rasoham.org with your full name, programme name, date of enrolment, reason for cancellation, and any supporting documents where applicable.
We will acknowledge your request within 3 working days.
For requests within the 14-day certification window, approval is automatic. For exception requests, we will review and communicate a decision within 10 working days.
Approved refunds are processed via Razorpay to the original payment method within 7 working days of the approval date. Bank processing times may vary.
Non-Transferability
Enrolments in all RASOHAM Academy programmes — certification courses, NATYATHON, workshops, and classes — are personal to the registered student and are non-transferable.
- Your enrolment cannot be transferred to another individual
- Login credentials, course materials, and access links issued to you are for your personal use only and must not be shared
- In the event of verified extenuating circumstances, a transfer to a future batch (not to another person) may be considered at the sole discretion of RASOHAM Academy
Policy Updates
RASOHAM Academy reserves the right to modify or update this Policy at any time. Any changes will take effect immediately upon being posted on the Academy website. We encourage you to review this page before enrolling in any programme.
For enrolments already in progress at the time of a policy update, the version of this Policy in effect at the time of your enrolment will continue to apply to your programme.
Contact Us
For any questions, cancellation requests, or concerns related to this Policy, please reach out to us directly. We are happy to help.
RASOHAM Academy
Email: academy@rasoham.org
Address: 'RASOHAM', 28, Murrays Gate Road, Alwarpet, Chennai – 600018, Tamil Nadu, India
We aim to respond to all refund and cancellation queries within 3 working days.
